Privacy policy

Last Updated: October 10, 2025

1. Introduction

Welcome to Autowork AI - FZCO ("Autowork," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website autowork.ae and use our AI-powered tools and services (collectively, the "Services").

This policy is governed by the laws of the United Arab Emirates, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register for an account on our portal.

User-Generated Content: Any text, prompts, images, or other content you provide when using our AI tools ("Inputs") and the content generated by our AI in response ("Outputs").

Derivative Data: Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

Financial Data: We do not directly collect or store financial information. All financial data related to your purchases is processed by our third-party payment processors (e.g., Stripe, PayPal).

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

Create and manage your account.

Provide, operate, and maintain our Services.

Process your payments and transactions.

Improve, personalize, and expand our Services, including training our AI models on your Inputs and Outputs to enhance accuracy and functionality.

Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.

Monitor and analyze usage and trends to improve your experience with the Services.

Protect against fraud and ensure the security of our Services.

4. Disclosure of Your Information

We do not share your personally identifiable information with third parties except in the following situations:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. This includes freelance contractors who may be engaged for custom projects, who are bound by confidentiality obligations.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security and Retention

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Rights Under UAE PDPL

As a data subject in the UAE, you have certain rights, including:

The right to access your personal data.

The right to request the correction or erasure of your personal data.

The right to restrict or object to the processing of your personal data.

The right to data portability.

To exercise these rights, please contact us using the contact information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Autowork AI - FZCO

Dtec, Dubai Silicon Oasis

Abdullaalthani@autowork.ae